We can count on the IMPROVEEZE teams who, in addition to providing us with CATALEEZE – the Phygital Commerce software which allows us to manage all the interactive screens – provide us with support and maintenance in operational conditions of all our phygital equipment.
Digital | Phygital Director
SEO is twice as high and in addition, we tell the customer right away, we order it, you want it here, you want it at home, no worries, you do as you want.
king jouet & improveeze, AN HISTORICAL partNERSHIP
It all started in 2011.
King Jouet was then looking for an innovative solution allowing them to sell bulky out-of-stock products and above all allowing them to no longer say “NO” to a customer.
Historical needs which still remain at the heart of the group’s strategy today. A strategy which is confronted by a strong appropriation of the sales team thus resulting in a turnover in constant evolution from the beginning.
A GLOBAL and personalized support
IMPROVEEZE leads KING JOUET vertically. Support through the phygital commerce software platform, support for new store concepts, maintenance in operational conditions, support service 5 days a week throughout the year and 7 days a week during the Christmas peak season, complete management of in-store device deployment, on-site installation, material design, hardware sourcing, Project Management Assistance (AMOA) and experimentation with new innovations in R&D …
TODAY & TOMOrROW
At IMPROVEEZE, we are proud of the relationship created with King Jouet. It is based on healthy and solid relationships which has made it possible to create a lasting partnership over the years. We will continue to develop the systems and support King Jouet in its strategy to adapt to the constantly evolving retail market.
... & TOMORROW
Since 2019, King Jouet has decided to set up in city centers with new concept store. We are supporting them in this direction. We also work with stores based in Switzerland for which phygital devices have been deployed.
At KING JOUET, Best vendors with best sales results are nicknamed : JASON BORNE !